Check the printer’s connection to ensure it is properly linked to your computer (via USB or Wi-Fi). If connected via Wi-Fi, make sure both the printer and your computer are on the same network.
1. Restart the printer and the computer to clear any temporary glitches.
2. Update or reinstall the printer drivers:
Visit HP’s official website, search for your model, and download the latest drivers.
Uninstall the existing printer drivers from your computer, then install the downloaded version.
3. Clear the print queue:
Go to “Devices and Printers” on your computer.
Right-click your HP printer and select “See what’s printing.”
Cancel any stuck print jobs in the queue.
4. Set the HP printer as default:
Right-click on your printer in the “Devices and Printers” window and select “Set as Default Printer.”
5. Run a test print to ensure the issue is resolved.

1. Turn off the printer and wait for at least 60 seconds before turning it back on.
2. Open the cartridge access door and carefully remove the ink cartridges.
3. Check for any protective tape still attached to the cartridges. If present, remove it.
4. Reinsert the cartridges firmly into their designated slots. Make sure they click into place.
5. If using third-party ink, try replacing it with genuine HP cartridges as non-HP ink can sometimes cause errors.
6. Restart the printer and allow it to run an initial setup.
7. Print a test page to verify the error is cleared.

1. Restart your router and printer to refresh the connection. Wait a few minutes for the devices to power up.
2. Verify that your printer is within Wi-Fi range. Move it closer to the router if necessary.
3. Reconnect the printer to Wi-Fi:
   ■ Open the printer’s control panel and navigate to “Wireless Setup Wizard.”
   ■ Select your Wi-Fi network and enter the password to reconnect.
4. If the problem persists, reset the printer’s network settings:
   ■ On the printer’s display, go to “Settings” → “Network Settings” → “Restore Network Settings.”
5. Assign a static IP address:
   ■ Log into your router’s settings and reserve a static IP address for your printer to avoid IP conflicts.
6. Run a test print to ensure the printer is now connected properly.

Check your print settings and lower the print quality for faster speeds:
■ In the print dialog box, select “Draft” or “Fast” quality mode.

Ensure the printer’s firmware is up-to-date:
■ Visit HP’s website to download the latest firmware for your model and follow the instructions to update it.

Avoid printing heavy graphics unless absolutely necessary. For documents, select “Black and White” mode to speed up the printing process.

Check the paper tray to ensure the paper isn’t overloaded or causing delays in feeding.

Print a test page to check if performance has improved.

Run the automatic printhead cleaning utility:
■ Access the printer’s control panel or the HP Smart app and select “Clean Printhead.”

Perform a nozzle check to see if the issue has been resolved. If streaks persist, proceed to the next step.

Manually clean the printhead:
■ Turn off the printer and open the ink cartridge door.
■ Remove the cartridges and use a lint-free cloth dampened with warm water to clean the printhead.

Reinstall the ink cartridges and allow the printhead to dry for a few minutes.

Run a second cleaning cycle through the printer’s control panel.

Print a test page to confirm that the print quality has improved.