Ensure the printer is connected properly:
If using a USB cable, make sure it is securely plugged into both the printer and the computer.
If using Wi-Fi, confirm the printer is connected to the same network as your computer.
Restart both the printer and the computer to clear any temporary glitches.
Check the printer status:
Go to “Devices and Printers” on your computer.
Ensure the Brother printer is set as the default printer and not paused or offline.
Clear the print queue:
Right-click on the Brother printer and select “See what’s printing.”
Cancel any stuck print jobs in the queue.
Reinstall the Brother printer driver:
Visit Brother’s official website, download the latest drivers for your model, and follow the instructions to reinstall them.
Run a test print to confirm the issue has been resolved.

Turn off the printer and unplug it from the power source to avoid any accidental movements.

Open the front cover and gently pull out the toner cartridge and drum unit assembly.

Check for any jammed paper in the printer’s body. Use both hands to gently pull out the paper.

Remove the paper tray and inspect it for any stuck paper or foreign objects.

Check the manual feed slot and the back of the printer for any paper that might be stuck there.

Reinsert the drum unit and toner cartridge, ensuring they click into place.

Restart the printer and print a test page to confirm the jam is cleared.

This could be due to a poorly installed toner cartridge.

Open the front cover of the printer to access the toner cartridge.
Remove the toner cartridge from the drum unit and inspect it for any protective packaging.
Reinstall the toner cartridge, ensuring it clicks into place securely.
If the warning persists, reset the toner counter:
Open the front cover and leave it open while the printer is on.
Press and hold the “Go” button (or “Clear” button on some models) until the LED indicators flash, then release.
Close the front cover and restart the printer.
Run a test print to ensure the toner issue has been resolved.

Restart both the printer and the router to refresh the network connection.
Check that the printer is within Wi-Fi range and move it closer to the router if needed.
Reconnect the printer to Wi-Fi using the printer’s control panel:
Navigate to “Network” → “WLAN” → “Setup Wizard” on the printer’s display.
Select your Wi-Fi network and enter the password.
Manually assign a static IP address to the printer in your router’s settings to prevent connection drops.
Print a network status report from the printer to confirm it is connected correctly.
Run a test print to check if the Wi-Fi issue is resolved.

Check the toner levels and replace the toner cartridge if it’s running low.
Clean the drum unit:
Open the front cover and remove the toner cartridge and drum unit assembly.
Gently wipe the drum roller with a lint-free cloth to remove any debris or toner buildup.
Adjust the print density settings on the printer:
Go to the printer’s control panel or settings on your computer.
Increase the print density to a higher level for better print quality.
Run a cleaning cycle through the printer’s maintenance menu to clean the internal components.
Print a test page to check if the print quality has improved.